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About Voyager Systems:

At Voyager Systems, we aim to propel businesses to new heights by providing cutting-edge IT managed services and security solutions. Our mission is to implement a the digital workforce, while safeguarding our clients' IT infrastructure and providing stellar customer experiences. We are looking for enthusiastic and results-driven Professional Solutions Specialist to join our stellar sales team.

Current Opportunities

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Position

Desktop Support Technician

Term

Permanent

Full or Part Time

Full Time

Position Summary

Work setting: Help desk, Onsite, In -Office or Remote

Key Responsibilities

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
Consult user guides, technical manuals and other documents to research and implement solutions.
Provide advice and training to users in response to identified difficulties.
Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
Participate in the redesign of applications and other software.
Support and Supervise other technical support workers in this group.

Required Qualifications

Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience.

Computer and technology knowledge: Windows Desktop (10, 11), Android, Apple, Internet Usage, File Management Software. Printers and Printing, Word Processing Software, Understanding of Email Systems, Knowledge of Office 365.

Additional Information

Work conditions and physical capabilities: Work under pressure. Tight deadlines. Patience. Remain exceptionally calm when working with clients lacking technical knowledge.

Personal suitability: Organized. Team player. Able to work independently and in groups.

Screening questions:

Are you available to work?
Are you currently legally able to work in Canada?
What is the highest level of study you have completed?
Describe your IT related Experience
Describe your personal IT projects and home lab

Other benefits: Free parking available

To apply, please send your resume and a cover letter outlining your relevant experience and interest in this position to hr@voyagersystems.cloud.

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Why Voyager Systems?

At Voyager Systems, we offer more than just a job; we offer a journey into the future. Our space-themed culture encourages innovation, exploration, and a fun, collaborative atmosphere. As a Professional Solutions Specialist, you'll have the opportunity to be part of an exciting mission to connect businesses with the latest IT managed services technology.

If you're ready to launch your career in IT managed services sales and explore new horizons, join us at Voyager Systems and be part of our cosmic adventure.

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Current Opportunities